1)
Fee
- consists of two parts: i) a non-refundable deposit to be paid within
fourteen (14) days of the booking confirmation, ii) the balance, which
will normally be in cash payable on the day at the completion of the performance.
We can alternatively invoice for the balance or the full amount, but only
by prior arrangement.
2)
Times - will be agreed when booking. We will try to accommodate changes
by the client up to the date of the event if at all possible. The period
of charging is a continuous block of time from the agreed performance
start to the performance completion, inclusive of any rest periods and/or
breaks in the proceedings. A three (3) hour booking will be a block of
three (3) hours, e.g. 12.00 - 3.00pm, or 4.00 - 7.00pm. The client cannot
book for two (2) hours and have the quartet play 12.00 - 1.00pm and then
2.00 - 3.00pm, this would constitute a three (3) hour booking. If the
events on the day run late we will endeavour to do our best to run with
things, but this is by negotiation with the quartet directly as to whether
they can continue the performance past the agreed completion time.
3)
Repertoire - consists of classical, jazz, show/film/tv and popular
music. The client needs to advise us at least one (1) month ahead of the
event what kind of pieces they would prefer, or leave it to the quartet
to play a mixture from the repertoire (recommended). Special requests
for the entrance processional, signing of the register and exit recessional
also need to be agreed at least one (1) month ahead.
4) Players
- if, for any reason, one of the quartet is unable to be present, we will
ensure a replacement of equal musical standing and experience.
5)
Arranging service - if there is a specific piece that the client wishes
to be played at the event and it is not in the repertoire, we can write
an arrangement for the quartet specially, for a small additional fee.
This needs to be agreed as soon after the booking confirmation as possible.
The latest that the client can ask for this service is two (2) months
ahead of the event.
6)
Communication - the client will provide all the necessary details
for the booking such as names, contact details, event date, times, venue
details, repertoire choice, special requests, directions, contact name
and mobile number for use on the day, any special instructions etc. We
will answer any enquiries, confirm the booking, acknowledge receipt of
the deposit, and reconfirm all the details close to the event. The method
of communication will normally be by email, but can also be by telephone
or post if preferred by the client.
7)
Dress - the quartet will wear formal evening dress, with a choice
of black or white jackets for the gentlemen.
8)
Lighting - the quartet need adequate background lighting to be able
to read the music. If in doubt a large standard lamp just beside them
will provide enough light for this purpose.
9)
Seating - the quartet will require four (4) chairs, preferably without
arms.
10)
Shade - if on the day of the event it is hot, sunny and the quartet
are playing outside, there must be some shade for the quartet to play
under, e.g. a gazebo, large parasol, etc.
11)
Breaks - suitable breaks will be taken during the performance which
will amount to approximately ten (10) minutes in every hour. These may
be grouped together to form a single longer break if that is more appropriate
for the running of the event.
12)
Refreshments - the client will provide soft drinks, tea and coffee
during the performance. Sandwiches or light snacks are only required for
a four (4) hour booking but are always welcome.
13)
Cancellation penalties - within thirty (30) days 25% of the balance
outstanding; within seven (7) days 50% of the balance outstanding.
14)
Complaints procedure - The Adriamus String Quartet takes any complaints
extremely seriously. We request that if the client has a complaint they
should send it in writing within twenty eight (28) days of the performance.
Back
to how to book
|